Privacy policy

Privacy Policy — bysaminaz.pk

Last Updated: July 31, 2026

At bysaminaz.pk, your trust means everything to us. This Privacy Policy explains what personal information we collect when you visit or shop with us, how we use it, and the choices you have. We've written this policy to be clear and honest — no confusing legal jargon, just a straightforward explanation of how we handle your data.

By using our website (bysaminaz.pk), hosted on the Shopify platform, you agree to the collection and use of information as described in this policy.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Information you provide to us directly:

  • Name, phone number, email address, and delivery address
  • Order details (products purchased, quantities, preferences)
  • Any messages or communication you send us (e.g., via email or WhatsApp for customer support)

Information collected automatically:

  • Device and browser information (IP address, browser type, operating system)
  • Browsing behavior on our site (pages visited, time spent, products viewed)
  • Location data based on general IP address (city/region level, not precise location)

Information from cookies and tracking tools:

  • We use cookies and similar technologies (including Google Analytics and Meta/Facebook Pixel) to understand how visitors use our site and to show you relevant ads on platforms like Facebook and Instagram.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders, including Cash on Delivery (COD) transactions
  • Communicate with you about your order status, shipping updates, and customer support
  • Improve our website, product offerings, and overall shopping experience
  • Send you promotional updates, new arrivals, or offers (only if you've opted in)
  • Run targeted advertising campaigns through Google and Meta (Facebook/Instagram) to reach customers who may be interested in our ladies suits and clothing
  • Prevent fraud and ensure the security of our website and transactions

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted service providers who help us run our business, including:

  • Shopify, our e-commerce platform provider, which processes and stores order and customer data securely on our behalf
  • Courier and delivery partners, to fulfill and deliver your orders
  • Google Analytics, to understand website traffic and performance
  • Meta (Facebook/Instagram), for advertising and audience insights

These third parties are only given the information necessary to perform their services and are expected to handle it responsibly.

4. Cookies

Cookies are small files stored on your device that help us recognize you and improve your browsing experience. We use cookies to:

  • Remember items in your cart
  • Understand which pages and products are most popular
  • Deliver personalized ads based on your browsing behavior

You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our store is hosted on Shopify, which maintains industry-standard security practices, including encrypted checkout and secure data storage.

6. Your Choices & Rights

You have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct or update inaccurate information
  • Request deletion of your personal data, subject to legal or order-related obligations
  • Opt out of marketing emails or promotional messages at any time

To make any of these requests, simply email us — we're happy to help.

7. Children's Privacy

Our store is intended for use by individuals aged 18 and above. We do not knowingly collect personal information from children under 18.

8. Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide customer support, and comply with legal or accounting obligations under Pakistani law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out to us:

Thank you for trusting bysaminaz.pk with your information — we're committed to keeping it safe, always.