FAQs

Frequently Asked Questions

1. What do you sell?
We sell unstitched ladies suits in the latest designs and trends.

2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery all over Pakistan.

3. Do you charge for delivery?
No, we offer free delivery all over Pakistan.

4. How long does delivery take?
Orders are usually delivered within 3-5 working days, depending on your location.

5. How can I track my order?
Once your order is dispatched, we will send you tracking details via WhatsApp or SMS.

6. Can I cancel my order?
Yes, you can cancel your order before it is dispatched by contacting us on WhatsApp or by call.

7. What is your return/exchange policy?
If you receive a defective or wrong item, we offer exchange or return. Please check our Returns and Exchange page for full details.

8. How many days do I have to return a product?
You can request a return or exchange within 12 days of receiving your order.

9. Do you provide fabric and size details?
Yes, fabric details are mentioned on every product page. If you have any questions, feel free to contact us.

10. What sizes do you offer?
Since our suits are unstitched, one size fits all — you can get them stitched according to your own measurements.

11. What payment methods do you accept?
Currently we only accept Cash on Delivery.

12. Do you deliver outside Pakistan?
Currently we only deliver within Pakistan.

13. How can I place an order?
Simply add your favorite items to the cart, proceed to checkout, and confirm your order.

14. Will I get a confirmation after placing my order?
Yes, you will receive an order confirmation via WhatsApp or call shortly after placing your order.

15. What if I receive a damaged product?
Please contact us immediately with photos of the damaged item, and we will arrange a replacement or refund.

16. Can I change my delivery address after ordering?
Yes, contact us as soon as possible before the order is dispatched to update your address.

17. Do you offer discounts or sales?
Yes, we regularly offer discounts and sales — follow our social media pages to stay updated.

18. How can I contact customer support?
You can reach us via WhatsApp, call, or email. Details are available on our Contact Us page.

19. Are the colors of the fabric exactly as shown in the pictures?
We try our best to show accurate colors, but slight differences may appear due to lighting and screen settings.

20. Is Cash on Delivery available in all cities?
Yes, COD is available in all major cities across Pakistan.